This Privacy Policy explains how WaoBiz Technologies ("we", "us", or "our") collects, uses, and protects personal information when you use WaoBiz and our websites and services (together, the "Services"). By using the Services you agree to the practices described here.
1. Information We Collect
Account information you provide when you register — such as your name, business name, email address, phone number, and billing details.
Business data you and your team enter into the platform — including products, customers, orders, inventory, and staff records — which we process on your behalf.
Technical and usage data collected automatically, such as your IP address, device and browser type, and how you interact with the Services, used to operate, secure, and improve them.
Payment details are handled by our third-party payment processors; we do not store full card numbers on our systems.
2. How We Use Your Information
To provide, maintain, and improve the Services and to deliver the features you and your business rely on.
To process subscriptions, billing, and transactions, and to send service-related communications such as receipts and security notices.
To provide customer support and respond to your requests.
To send product updates and marketing where you have agreed to receive them — you can opt out at any time.
To detect, prevent, and address fraud, abuse, and security issues, and to comply with our legal obligations.
3. How We Share Information
With service providers who help us run the platform — such as hosting, payment, analytics, and delivery partners — under agreements that require them to protect your data.
With your business: data entered into a business account is accessible to authorised members of that business according to their roles and permissions.
Where required by law, regulation, or legal process, or to protect the rights, property, and safety of WaoBiz, our users, and the public.
In connection with a merger, acquisition, or sale of assets, in which case we will notify affected users.
We do not sell your personal information.
4. Data Retention
We retain personal and business data for as long as your account is active and as needed to provide the Services, comply with our legal and accounting obligations, resolve disputes, and enforce our agreements. You may request deletion of your data subject to those obligations.
5. Your Rights
Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing.
To exercise these rights, contact us using the details below. We will respond in line with applicable data-protection law.
6. Data Security
We use industry-standard technical and organisational measures — including encryption in transit, access controls, and regular monitoring — to protect your information. No system is completely secure, so we cannot guarantee absolute security.
7. International Transfers
Your information may be processed in countries other than your own. Where it is, we take appropriate steps to ensure it remains protected in accordance with this policy and applicable law.
8. Children's Privacy
The Services are intended for businesses and are not directed at children under 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "last updated" date. Material changes may also be communicated by email or in-app notice.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact WaoBiz Technologies at support@waobiz.com.